Please leave positive Feedback for us after you receive your purchase if
you are satisfied. If for any reason you are unhappy with your purchase
please contact us immediately so we can resolve any problems.
We will do our best to ensure you are a satisfied customer.

“Items showing "eBay FAST 'N FREE" have an estimated delivery time of 4 business days or less. eBay FAST 'N FREE is our proprietary method of estimating delivery times based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods” We reserve the right to choose the most economical carrier on items with free shipping.

We DON’T set the delivery dates; eBay does it based on our shipping history

14K Oxford is generally available to reply to messages during our normal business hours Monday through Saturday from 10:00am – 6:00pm Eastern. If you send a message or question outside of normal business hours we will reply as soon as we're back at work and able.

Free Shipping is standard and transit time is 3 to 14 business days. Some products have the option of Two and One day shipping for an extra fee, handling time is 1 day for orders placed before 5:00 PM EST. Please take into account weekends and holidays when placing the order

If you have any questions about your purchase, please contact us; we give priority to our customers' questions. If the item you received is not working, as it should please contact us within 3 days.

Please contact us first for any return question, returns need to be authorized and tracked, if you decide to return without contacting us first, we will not be responsible for any refund owed to you.